Privacy Policy

Our website address is: colorflow.in

We respect your privacy and ensure that all personal information shared on our WooCommerce store is securely collected, used only to process orders, and never shared without consent.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

1. Information We Collect

 

When you visit or interact with our website, we may collect the following types of information:

a) Personal Information

When you place an order, contact us, or create an account, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely by third-party payment gateways; we do not store card details)

b) Device & Usage Information

Automatically collected information includes:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on our website

  • Referring URLs

c) Order Information
  • Products purchased (phone covers and related accessories)

  • Order value

  • Order history

2. How We Use Your Information

 

We use the collected information to:

  • Process and fulfill orders

  • Deliver products to the correct address

  • Communicate order updates and customer support responses

  • Improve website functionality and user experience

  • Prevent fraud and unauthorized transactions

  • Send promotional emails (only if you opt in)

3. Cookies & Tracking Technologies

 

Our website uses cookies and similar technologies to:

  • Remember user preferences

  • Enable cart and checkout functionality

  • Analyze website traffic and performance

You can disable cookies through your browser settings, but some features of the site may not function properly.

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information only with trusted third parties such as:

  • Payment gateways

  • Shipping and logistics partners

  • Website hosting and analytics providers

These third parties are required to protect your information and use it only for necessary services.

 

5. Payment Security

All payments are processed through secure, PCI-compliant payment gateways. We do not store or have access to your credit/debit card details, UPI IDs, or net banking credentials.

 

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete orders

  • Comply with legal and tax requirements

  • Resolve disputes

  • Enforce our agreements

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications

To exercise these rights, contact us at