Thank you for shopping with [Your Store Name]. We strive to deliver high-quality mobile covers and accessories. Please read our return policy carefully before placing an order.

1. Eligibility for Returns

Returns are only accepted under the following condition:

  • The product received is damaged or defective at the time of delivery.

We do not accept returns for any other reason.

 

2. Reporting Damaged or Defective Products

If you receive a damaged or defective product:

  • You must report the issue within 7 days of delivery.

  • Clear images and/or videos of the damaged product must be provided.

  • Images must clearly show the defect along with the product packaging.

Failure to report within 7 days of delivery will make the product ineligible for return.

 

3. Non-Returnable Items

Returns are not available in the following cases:

  • Products damaged due to misuse.

  • Damage caused by improper handling.

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  • Incorrect model selection by the customer.

  • Minor color variations due to screen display differences.

4. Return Approval Process

  • Once your request is reviewed and approved, we will provide further instructions.

  • We reserve the right to reject return requests that do not meet the above conditions.

 

Refund Policy

Refunds are only issued:

  • After a return request has been reviewed and approved.

  • If the product is confirmed to be damaged or defective upon verification.